NuGenera Health maintains administrative, technical, and physical safeguards designed to protect the confidentiality, integrity, and availability of the information we handle for the practices we serve.

Access controls

We apply role-based access controls so that team members can reach only the systems and data necessary for their responsibilities. Access is reviewed and adjusted as roles change.

Encryption

Information exchanged with our systems is protected with encryption in transit. Sensitive documents are shared through secure channels rather than unprotected email.

Monitoring and audit trails

We maintain audit logging and monitoring intended to record access to sensitive systems and to help identify unusual activity.

Data confidentiality

Workforce members are bound by confidentiality obligations, and we handle protected health information under Business Associate Agreements with our clients.

Incident response

We maintain procedures for responding to and reporting security incidents, including the notification obligations described in our client agreements and applicable law.

Reporting a concern

To report a security concern, contact us at hello@nugenerahealth.com or (855) 455-2873.

Last updated: March 15, 2026.